Privacy policy
Privacy Policy
Customer Privacy
Kim’s Cakes London is committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018). We collect information about you to process your order and to provide you with the best possible service. We do not send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.
Details We Need
We need to collect the following information from you in order to process your order and notify you of the status of your order.
Your Name
Company Name (if applicable)
Address
Email address
We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.
You can check the information that we hold about you by logging into our web site and clicking the email icon to email us at kimscakeslondon@gmail.com. If you find any inaccuracies we will delete or correct it promptly.
Security of personal information
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website, click the email icon on the bottom right and email us at kimscakeslondon@gmail.com
How Long Is Data Kept For?
We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes (such as for the purposes of exercising our legal rights), or for as long as the law otherwise permits.
We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Protection
The Data Protection Act 2018 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. Kim’s Cakes London is committed to upholding the eight Data Protection Principles of good information handling practice.
About Cookies
Cookies are small files that are stored on your computer when you visit a website. The text stored has a variety of uses and in some cases cookies are required for a website to function properly. A cookie may also be used to improve the visitors experience on a website. A good example of this is when you leave a website that you have logged into, then return back to it at a later stage, the cookie may allow you to remain logged in.
The most common use of cookies is for the analysis of browsing patterns to find more detailed information about visitor trends. We use cookies to gather information about your visit, this information is collected in an anonymous form.
Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.
Your Data
You have the right to ask us not to process your personal data to use for marketing purposes. If we intend to use your data for marketing purposes, such as a newsletter, we will ask for your consent first.